The battery on my Versa 2 is draining quickly

[Elissam5]

I see that this isn’t a new problem, but need some help. My Versa isn’t holding a charge longer than 5-6 hours. This happened suddenly within the last week. It will go from 100% charged to completely dead in 5-6 hours. I have cleaned the connections and restarted the device. Any other suggestions? This is seriously frustrating!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Elissam5. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Please try updating your Fitbit app to version 3.43 or later. Updating your Fitbit app should fixe the issue with your Fitbit Versa's battery life. To do so, see How do I update the Fitbit app?

On the other hand, please see Can I extend my Fitbit device's battery life? 

Hope that helps. 

[Elissam5]

That did not help. I updated to 3.43.1 on 6/22. This problem began on 6/16.
I have followed all the tips and tricks for extending battery life. My
battery is now draining in under 2 hours. This makes my versa worthless.--
Sent from Gmail Mobile

[MarreFitbit]

Hi there, @Elissam5. Thanks for following the tips and recommendations I've provided above. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.