help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The battery on the Versa drains fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-29-2019 11:23 - last edited on ‎05-30-2019 11:25 by Fitbit Moderator

‎05-29-2019 11:23 - last edited on ‎05-30-2019 11:25 by Fitbit Moderator

It takes me longer to change my socks than this thing keeps a charge. I've done all of the recommended steps but it is still awful. I'm charging it daily. I bought this because we were told the battery life was much better - Wrong!

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎05-29-2019 12:12

‎05-29-2019 12:12

@JayRMay Mine lasts 4 days or so. If you indeed have done everything recommended on this forum, please reach out to Customer Support as you might need a replacement device.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎05-30-2019 11:25

In response to Marrrmaduke

‎05-30-2019 11:25

@JayRMay it's great to see you in our Fitbit Community! I'm sorry to hear that your Versa;s battery is not lasting as long as it should.

 

I'd like to turn the bad experience you've had into a good experience. Please try the troubleshooting steps and tips that are listed in this help article in order to improve the battery life of your Versa. After this, monitor your watch and see if the battery lasts longer.

 

Thank you for your help @Marrrmaduke!

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer