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The button on my Versa 2 is stuck

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‎04-20-2022 16:41 - last edited on ‎04-26-2022 16:54 by Fitbit Moderator

‎04-20-2022 16:41 - last edited on ‎04-26-2022 16:54 by Fitbit Moderator

The buton on my vetsa 2 is stuck or does not work.

 

Moderator edit: updated subject for clarity

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‎04-26-2022 16:54

‎04-26-2022 16:54

Welcome to the Fitbit Community, @AlbaniaVersa.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

Please try to remove dust or dirt by gently using a toothpick around the button. You can also try to clear debris using canned air. Hold the Watch at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button. Then, please try to perform a restart by following these instructions.

 

Hope this helps.

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