help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The button on my Versa 2 isn't working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2021 19:13 - last edited on ‎02-26-2021 06:45 by Fitbit Moderator

‎02-25-2021 19:13 - last edited on ‎02-26-2021 06:45 by Fitbit Moderator

The left button on my Versa 2 won't turn on.  It has been difficult to turn on over the last few days. I have had to press the button several times before it turns on.  Now it won't turn on at all.  When I place the fitbit in the charging station, the screen comes on.  I have cleaned the fitbit and it is fully charges.  My Versa 2 is 7 months old. Any suggestions?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-25-2021 22:52 - last edited on ‎07-05-2024 13:08 by Fitbit Moderator

‎02-25-2021 22:52 - last edited on ‎07-05-2024 13:08 by Fitbit Moderator

Once the watch is working, wait for the screen to go blank, does it come on again when you press the button?

If not, probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

Best Answer
0 Votes