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The button on the side of my Versa 2 does not work.

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‎08-15-2021 14:30 - last edited on ‎08-16-2021 15:55 by Fitbit Moderator

‎08-15-2021 14:30 - last edited on ‎08-16-2021 15:55 by Fitbit Moderator

Hi! the button on the side of my Versa 2 does not work. what should I do? who can help me?

 

Moderator edit: updated subject for clarity

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‎08-16-2021 15:54

‎08-16-2021 15:54

Welcome to the Fitbit Community, @Asajohansson.

 

Thank you for the information provided.

 

I would recommend trying to restart your Fitbit Versa 2 by following these instructions. Whether the button doesn't let you complete this process, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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