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The clock face on my Versa randomly reverts to previous

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‎06-23-2021 13:40 - last edited on ‎06-26-2021 08:47 by Fitbit Moderator

‎06-23-2021 13:40 - last edited on ‎06-26-2021 08:47 by Fitbit Moderator

I have been using the Fitbit clock face Sp02 for some months now on my Versa but these past couple of days the clock face randomly reverts to an early face I was using. I have deleted all other faces in the Fitbit app and re-confirmed all permissions and reinstalled the Sp02 face but it still keep switching back. Any ideas?  Thanks 

 

 

Moderator Edit: Clarified subject

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‎06-26-2021 08:46 - edited ‎04-25-2024 05:40

‎06-26-2021 08:46 - edited ‎04-25-2024 05:40

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-26-2021 08:46 - edited ‎04-25-2024 05:40

‎06-26-2021 08:46 - edited ‎04-25-2024 05:40

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer