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The edges of my Versa has been changing colors

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‎03-15-2019 11:26

‎03-15-2019 11:26

This started about 6 months after I got my Versa and it was only a little bit on the right side. Now it’s increasing all around. I haven’t done anything to it. I was pregnant most of the time I’ve had this, meaning I haven’t really used it for workouts. I have hard reset it many times do to having trouble syncing with my iPhone when updating. And even when hard resetting the edges are always a glowing orangy color. 

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3 REPLIES 3

‎03-15-2019 12:22

‎03-15-2019 12:22

A hard reset requires turning off the Versa. The 2 button method is a soft restart software restart.

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‎03-22-2019 15:30

In response to Rich_Laue

‎03-22-2019 15:30

@Alissila Welcome to the Fitbit Community! I hope you're doing well! 

 

Sorry to hear that your Versa screen isn't working as it should. Did you try the instructions that @Rich_Laue shared with you?  Did it fix the problem? Do you still need help with this?

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-26-2020 13:17

In response to AlvaroFitbit

‎02-26-2020 13:17

Mine versa has been doing some really weird things.  It freezes then goes crazy.  I've done 2 hard resets and now there is a blue line down the left side of my watch.  As it was given top me as a present i don't have a receipt so send in to have fixed. Other then that I'm loving my fitbit.  

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