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The exercise app on my Versa 3 won't open

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‎08-03-2024 13:08 - last edited on ‎08-05-2024 05:00 by Fitbit Moderator

‎08-03-2024 13:08 - last edited on ‎08-05-2024 05:00 by Fitbit Moderator

The shortcut to exercise in my versa 3 stopped opening. All the other shortcuts work fine but when I select the exercise icon it just brings me back to the same screen to select exercise again. It never opens.

Moderator Edit: Clarified subject

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‎08-05-2024 05:04

‎08-05-2024 05:04

Hi there, @EmilyPFT. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I will do my best to help you! 

As a first approach, I'd recommend restarting your Versa 3 by following the steps provided here How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-05-2024 05:04

‎08-05-2024 05:04

Hi there, @EmilyPFT. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I will do my best to help you! 

As a first approach, I'd recommend restarting your Versa 3 by following the steps provided here How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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