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The face of my Versa 2 became detached from the rest of the device.

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‎05-11-2020 13:22

‎05-11-2020 13:22

The face of my versa 2 device detached from the rest of the Fitbit. I’ve had this device for 7 months. Has this happened to anyone else?

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‎05-11-2020 23:55

‎05-11-2020 23:55

I've seen a number of posts where this has happened to people's Versa but I don't recall seeing posts about the Versa 2.

 

Assuming it's the same problem then it doesn't seem to be repairable. I would contact customer support via contact.fitbit.com They can check your warranty status and advise on your options.

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