help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The microphone on my Versa 2 is no longer working

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-21-2021 18:25 - last edited on ‎05-22-2021 10:46 by Fitbit Moderator

‎05-21-2021 18:25 - last edited on ‎05-22-2021 10:46 by Fitbit Moderator

My Microphone stopped working a day after I got it, the Microphone is enabled and everything. Currently factory resetting but I wouldn't be surprised if it still doesn't work.

 

Update, factory reset made my watch glitch out and still no microphone.

 

Moderator Edit: Merged posts

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-22-2021 10:50 - edited ‎10-19-2023 10:00

‎05-22-2021 10:50 - edited ‎10-19-2023 10:00

Hi there, @Astrolog. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

Please know that he microphone in your watch only turns on when you’re using a feature that requires your voice, such as a voice assistant. The microphone turns off when the voice assistant responds, when you close the voice assistant, or when your watch’s screen turns off. 

On the other hand, if you recently went swimming or got your watch wet, there might be water in the microphone. Wait a few minutes for the microphone to dry, then try again to use your voice assistant.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎05-22-2021 10:50 - edited ‎10-19-2023 10:00

‎05-22-2021 10:50 - edited ‎10-19-2023 10:00

Hi there, @Astrolog. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

Please know that he microphone in your watch only turns on when you’re using a feature that requires your voice, such as a voice assistant. The microphone turns off when the voice assistant responds, when you close the voice assistant, or when your watch’s screen turns off. 

On the other hand, if you recently went swimming or got your watch wet, there might be water in the microphone. Wait a few minutes for the microphone to dry, then try again to use your voice assistant.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes