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The screen of my Versa 2 came loose

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‎11-18-2020 09:55 - last edited on ‎11-18-2020 16:09 by Fitbit Moderator

‎11-18-2020 09:55 - last edited on ‎11-18-2020 16:09 by Fitbit Moderator

Screen came loose and displays nothing,although the watch is still on. Where can I repair it? Warranty expire. 

 

Moderator edit: updated subject for clarity

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‎11-18-2020 16:09

‎11-18-2020 16:09

Welcome to the Fitbit Community @Marietha.

 

I'm sorry to hear that you experienced difficulties with the screen of your Fitbit Versa 2. Thank you for the information provided.

 

Currently, there is no reparation center to fix Fitbit products. However, to evaluate this situation, I created a case with Customer Support. Please check your inbox on the next days. They will let you know how to proceed as soon as possible.

 

If you have any question, please let us know.

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