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The screen of my Versa 2 popped out

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‎06-14-2021 00:01 - last edited on ‎06-14-2021 16:55 by Fitbit Moderator

‎06-14-2021 00:01 - last edited on ‎06-14-2021 16:55 by Fitbit Moderator

Is anyone else having issues with the screen of their watch continuously popping off and not working? I recently purchased a new Fitbit after having my old one for over 5 years, all was well until one day the screen popped out. I called and got a new one sent to me. I thought no big deal things happen. This is now my second replacement and the second time this has happened. Anyone else having this problem? 

 

Moderator edit: updated subject for clarity

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‎06-14-2021 16:54

‎06-14-2021 16:54

Welcome to the Fitbit Community, @Roshanna.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

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