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The screen of my Versa Lite stopped working

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‎05-15-2020 22:29 - last edited on ‎06-26-2020 15:34 by Fitbit Moderator

‎05-15-2020 22:29 - last edited on ‎06-26-2020 15:34 by Fitbit Moderator

I got this 6 days ago and the screen just stopped working? It’s a Versa lite. I tried restarting it twice now and that has not worked. What is going on I don’t understand and it’s brand new. 

 

Moderator Edit: Clarified subject

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‎06-26-2020 15:36 - edited ‎03-03-2024 09:37

‎06-26-2020 15:36 - edited ‎03-03-2024 09:37

Hello there @Agray, welcome to the Community Forums. Thanks for the details provided in your post about your Versa Lite's screen behavior and for trying to fix it. 

I've seen that you contacted our Support Team after posting here and they helped you to get back on track. 

Please don't hesitate to let us know if there's anything else we may do for you. 

Maria | Community Moderator, Fitbit


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