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The screen on my Versa has gone white

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‎08-01-2020 20:23

‎08-01-2020 20:23

I received my Versa as a Christmas gift and today it started with lines going across the top of the screen.  After restarting the device the screen came back on completely white.  After a few seconds the screen will switch to the clock but lines are constantly going through the screen and making it impossible to use.  Please let me know if there are other methods to use to solve this problem.

 

Thank you

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‎08-02-2020 03:31

‎08-02-2020 03:31

Hi @Jhwarren  Contact Customer Support. Hopefully they will be able to help you.

Fitbit Support  

Community Council Member

Helen | Western Australia

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