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The screen on my versa 3 will not work

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‎09-06-2022 08:34 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

‎09-06-2022 08:34 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

I have had it for about a month and it stopped working suddenly in school. It is still tracking and vibrates but the screen is black. I have tried restarting it and changing the clock face but neither worked.

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‎09-06-2022 10:36

‎09-06-2022 10:36

Hi @Ryan.C. Since you've already restarted the device and changed the clock face, I would call Fitbit for a replacement since it's so new. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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1 REPLY 1

‎09-06-2022 10:36

‎09-06-2022 10:36

Hi @Ryan.C. Since you've already restarted the device and changed the clock face, I would call Fitbit for a replacement since it's so new. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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