help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The sleep mode option on my Versa is greyed out

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-12-2021 04:01 - last edited on ‎08-12-2021 10:59 by Fitbit Moderator

‎08-12-2021 04:01 - last edited on ‎08-12-2021 10:59 by Fitbit Moderator

For some reason the Sleep Mode option in the settings menu is greyed out even when it is not in sleep mode. I would like the change the time range for Sleep Mode but there is no access to do so. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-12-2021 11:06 - edited ‎10-25-2023 16:57

‎08-12-2021 11:06 - edited ‎10-25-2023 16:57

Hi there, @Ceejayc14. Welcome to the Community Forums. Thanks for the details provided in your post. 

It does seem that your Versa is in sleep mode. Maybe previously set up a sleep schedule and now your watch is during that period? With that being, I'd recommend giving your watch a few hours to see if the sleep mode is readable so you can adjust the sleep schedule. For more information, see How do I navigate my Fitbit device?

If the above doesn't describe your issue, please try to restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎08-12-2021 11:06 - edited ‎10-25-2023 16:57

‎08-12-2021 11:06 - edited ‎10-25-2023 16:57

Hi there, @Ceejayc14. Welcome to the Community Forums. Thanks for the details provided in your post. 

It does seem that your Versa is in sleep mode. Maybe previously set up a sleep schedule and now your watch is during that period? With that being, I'd recommend giving your watch a few hours to see if the sleep mode is readable so you can adjust the sleep schedule. For more information, see How do I navigate my Fitbit device?

If the above doesn't describe your issue, please try to restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes