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The time on my Versa 2 is running slow

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‎03-05-2023 17:29 - last edited on ‎03-06-2023 09:23 by Fitbit Moderator

‎03-05-2023 17:29 - last edited on ‎03-06-2023 09:23 by Fitbit Moderator

My time on watch is slow 

 

 

Moderator Edit: Clarified subject

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‎03-06-2023 09:29 - edited ‎06-16-2023 06:40

‎03-06-2023 09:29 - edited ‎06-16-2023 06:40

Hi there, @Mikejtaylor. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please know your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your Versa 2 has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit Inspire HR may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-06-2023 09:29 - edited ‎06-16-2023 06:40

‎03-06-2023 09:29 - edited ‎06-16-2023 06:40

Hi there, @Mikejtaylor. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please know your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your Versa 2 has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit Inspire HR may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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