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The time on my Versa 2 won't update

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‎10-03-2022 13:09 - last edited on ‎10-03-2022 13:36 by Fitbit Moderator

‎10-03-2022 13:09 - last edited on ‎10-03-2022 13:36 by Fitbit Moderator

My Fitbit went flat and the time changed and now it won't update since it has synced. How do I change the time?

 

 

Moderator Edit: Clarified subject

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‎10-03-2022 13:41

‎10-03-2022 13:41

Hi there, @Jlc1979. Thanks for stopping by in the Community Forums and sharing the details about the inconvenience with your Versa 2.

 

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

 

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-03-2022 13:41

‎10-03-2022 13:41

Hi there, @Jlc1979. Thanks for stopping by in the Community Forums and sharing the details about the inconvenience with your Versa 2.

 

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

 

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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