The time on my Versa 3 won't stay synced

[Nosheen]

I got this watch as gift almost using for a month n half. I am very use to of wearing watch at night time when I sleep and the time does not change on the watch it has happened twice up till now that the time s shows few hours back. Then a min later it changes to normal time. That is crazy. Now I wake up couple of time at night to see time and now their is always a confusion that it is real

time or not

Moderator edit: updated subject for clarity. 

[MarreFitbit · Accepted solution]

Hi there, @Nosheen. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

[NancyB]

@Nosheen  Did you try turning off the auto time zone setting & select it manually? That fixed mine. 

[MarreFitbit]

Hi there, @NancyB. Thanks for stopping by in the Fitbit Community Forums and sharing the steps that worked for you. I'm glad to hear you're back on track!

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!