09-10-2022
18:58
- last edited on
09-12-2022
07:36
by
MarreFitbit
09-10-2022
18:58
- last edited on
09-12-2022
07:36
by
MarreFitbit
Have changed timezone, have synced but time and date disply is wrong
Moderator Edit: Clarified subject
09-10-2022 22:24
09-12-2022 07:40 - edited 08-30-2024 06:04
09-12-2022 07:40 - edited 08-30-2024 06:04
Hi there, @MariaC74. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out.
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend the same as @Guy_, so please try changing your time zone to a completely different one, sync your device, put the correct time and sync again.
I also suggest making sure that your Fitbit device is already running the latest firmware version. For more information, see How do I update my Fitbit device?
I've moved your post to the Other Versa Smartwatches board for organization purposes.
Hope that helps.
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09-12-2022 15:20
09-12-2022 15:20
That has happened to ...look to see the last time your watch synced to your phone ..if it's been awhile that's probably it ....just sync it if it is