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The touch of the display is not working properly

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‎07-09-2019 15:27 - last edited on ‎07-11-2019 18:47 by Fitbit Moderator

‎07-09-2019 15:27 - last edited on ‎07-11-2019 18:47 by Fitbit Moderator

My Fitbit won’t calibrate to my finger and will randomly pic an app on the opposite side of the screen. I’m starting to get frustrated with it. Have tried turning it off and back on as well as wiping the screen. I got it in March id say. Bought from shopko. 

 

Moderator edit: updated subject for clarity

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‎07-11-2019 18:44

‎07-11-2019 18:44

Welcome to the Fitbit Community @Kennedykhl. Sorry for the delayed response.

 

I regret to hear that you are experiencing difficulties with the touch of your Fitbit Versa. Thank you for the troubleshooting steps you performed and thanks for the information provided. Please perform a restart to your watch by following these steps.

 

If you have any questions, please let me know.

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