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The touch screen of my Versa stopped working

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Tried everything in these forums. Obviously Fitbit has an issue with this watch and touchscreen. Sad they cannot fix this is clearly a systemic problem! Won’t buy ever again. Company seems to be on a slow and steady decline. 

 

Moderator Edit: Clarified subject

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Hello there @cheese7599, welcome to the Community Forums. I'm sorry to hear that your Versa's touch screen stopped working. I appreciate you've taken the time to troubleshoot the screen prior to posting here. I'd like to give thanks for the feedback you've provided towards our product. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback. 

 

I've seen that you contacted our Support Team after posting here and saw they helped you to get back on track.

 

Please do not hesitate to let us know if there's anything else I may do for you. 

Maria | Community Moderator, Fitbit


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