The wrist strap is rubbing and leaving burn marks on my wrists

[AW1212]

Hi there, I have had my fitbit for about a month now but in the past week I’ve noticed it has left chaffing/burn marks on my wrist. I switched to the other arm and it’s done the same. Unsure why because the strap isnt too tight and when I loosen it, it keeps moving and doesnt stay on properly, thanks. 

[SunsetRunner]

Hi @AW1212 - You can check these tips on Wear & Care of your Fitbit. But my guess is that you are sensitive to the material in the band. I’m not sensitive but simply do not find it comfortable. Lucky for us, Fitbit offers bands of different materials. I have purchased the woven band and the Hook & Loop bands. I find them very comfortable.  

[NorseMermaid]

I had the same issue, I bought some woven bands and since then I’ve had no issues at all. I’ve had my Fitbit for a year now and no reactions since 🙂

[Kasfit]

Doing the samething with me. My other fitbits and bands did not do this.