help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Thick white horizontal lines on display of Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-07-2021 01:55 - last edited on ‎08-07-2021 17:12 by Moderator Alum

‎08-07-2021 01:55 - last edited on ‎08-07-2021 17:12 by Moderator Alum

My Versa 2 has randomly started showing  thick white vertical lines across my screen, similar to TV static. I received my Versa 2 watch as a birthday gift recently, so there hasn't been enough time for damage. I DID already try rebooting it several times, but I can't get the lines to go away and it's STILL syncing with the app. What do I do now?

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
1 REPLY 1

‎08-07-2021 17:11

‎08-07-2021 17:11

Welcome to the Fitbit Community forums, @CejazW8lossJrny. 

 

Thank you for sharing that you've been experiencing this inconvenience with your Versa 2 watch. 

 

If you already tried restart procedure and you continue to experience the same inconvenience with the display of your watch, I do recommend that you get in touch with the Customer Support team for further assistance. The best way to get more immediate help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer