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This may be the end

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‎04-19-2020 17:16

‎04-19-2020 17:16

My Versa stopped connecting to my phone sometime overnight. I deleted the app and the Versa from the app to do an entire reboot, and now I can’t get it to connect to my at all. I have good internet signal, and have followed several troubleshooting options... Anyone else have a suggestion besides ditch it?

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‎04-20-2020 01:36

‎04-20-2020 01:36

Hi @Mary19.  Try all the suggestions in THIS Help Article on syncing problems. What phone are you using, by the way? If nothing works then contact Customer Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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