help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time issue on versa

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-05-2019 21:38

‎03-05-2019 21:38

Versa is showing time 3 hours behind my correct time. Rest a few times. Shutdown a few times. Changed clocks a few times nothing seems to work. Frustrated! I need help!

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-06-2019 00:32

‎03-06-2019 00:32

You can't manually set the time but it should reset itself whenever it syncs to your phone or computer.

 

If it seems to be syncing ok but it's still out then check that your timezone is set correctly in your profile at https://www.fitbit.com/settings/profile

 

If you do update your timezone you will need to sync to copy the change across to your fitbit.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎03-06-2019 00:32

‎03-06-2019 00:32

You can't manually set the time but it should reset itself whenever it syncs to your phone or computer.

 

If it seems to be syncing ok but it's still out then check that your timezone is set correctly in your profile at https://www.fitbit.com/settings/profile

 

If you do update your timezone you will need to sync to copy the change across to your fitbit.

Best Answer
0 Votes

‎03-06-2019 06:57

In response to SteveH

‎03-06-2019 06:57

Thank you so much it worked! Don't know how it got changed.

Best Answer
0 Votes