09-13-2020 07:18
09-13-2020 07:18
I changed time zones on a road trip and my Versa 2 changed time as it should have. I am now back home and the time is off by an hour and won't change back. I have tried restarting it many times, syncing over and over again, restarting my mobile (Samsung 9). I have not done a factory reset as I've read many folks have had problems with the factory reset. I did install the most recent update on 9/9/2020 and it updated fine. Any suggestions on other options to fix it? Thanks
09-13-2020 08:10
09-13-2020 08:10
Hi @Linjoyray is the time zone set to automatic or set manually to your time zone? Have you tried both settings then a sync?
09-13-2020 09:32
09-13-2020 09:32
Thanks for your reply. It was set to automatic. So I tried both auto and manual with a sync and still not changing time.
09-13-2020 10:10
09-13-2020 10:10
I am having the same issues. This is the third time it has happened. After several attempts to sync, restart, pair & unpaired, as well as delete & re-downlaod watch and app nothing has changed. In the past it has changed on it's own. This last time I left my fitbit at home to avoid this & it still changed times. This is frustrating as I have never had this problem with my charge HR.
09-13-2020 11:52
09-13-2020 11:52
Then the timezone to the wrong location, sync, then set it to the correct location and another sync.
09-13-2020 14:57
09-13-2020 14:57
Nope, it did not work.
09-13-2020 15:06
09-13-2020 15:06
Thought I would try one more time. I removed automatic time zone and then added it back, re-synced it and it worked. No idea why it worked this time but I'll take it. Now lets hope it stays. Thanks again for your ideas.