help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

To anyone getting massively extra steps added all at once, often overnight.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-06-2022 05:54 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎08-06-2022 05:54 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

Check if you have MobileTrack set up as a device (to count steps from your phone instead of Fitbit). Some people seem to have it without knowing it. If you don't need it, try deleting it. That might prevent the extra steps in the future.

Unfortunately this post will scroll off the screen if a day or two.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
Labels:
0 Votes
0 REPLIES 0