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Today stats on Versa 2 are not updating

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‎07-31-2020 03:48 - last edited on ‎08-06-2020 15:44 by

‎07-31-2020 03:48 - last edited on ‎08-06-2020 15:44 by

When I scroll up on the watch face to see today stats none of the information has updated. It’s showing stats from 2/3 days ago, however the app is showing all the information. I have tried to restart the watch, remove the stats then added them back, changed the watch face and checked for any updates but nothing has worked. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎08-06-2020 15:44

‎08-06-2020 15:44

Welcome to the Fitbit Community, @VJBennett.

 

I appreciate your participation in the Forums and sharing that your today stats on Versa 2 are not updating. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Let me know if you continue experiencing any difficulties.

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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