06-14-2019 08:13
06-14-2019 08:13
My Versa is all of a sudden awarding me with way more active minutes than it should. I am getting active minutes during times when I am not “active” but just doing “normal” things.
06-16-2019 14:42
06-16-2019 14:42
Welcome to the forums @Noellethelander! I am sorry for the delayed response.
Thank you for sharing your concern that your Fitbit Versa is awarding you with more active minutes than it should. I appreciate the additional details. As you know, the active minutes are awarded when the activity you're doing or logging is more strenuous than regular walking. For more information about how the active minutes are calculated, please see this help article: What are active minutes?
I recommend restarting your device by following the steps from this help article: How do I restart my Fitbit device? Please monitor your device after that. If the issue persists, please let me know if the rest of your stats are being tracked accurately?
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.