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Too many steps

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‎07-07-2018 12:16

‎07-07-2018 12:16

I have the Fitbit Versa several times I have put it on in the morning and it already has several thousand steps. No where near a vibrating or fan blowing. Also it is not registering a heart rate when I’m wearing it. Very disappointed I’ve loved the HR far less issues with it. It’s important for me to have heart rate.

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‎07-07-2018 18:22

‎07-07-2018 18:22

Is the Heart rate feature turned on in the settings app on the Versa? Is the green light in the back flickering rapidly? Is it counting heart rate at all? Ever?

Try restarting your Versa several times and see if the extra steps number improves.

Let us know how you go 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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