help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Touch ID for Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-17-2018 20:38 - last edited on ‎12-18-2018 07:59 by Fitbit Moderator

‎12-17-2018 20:38 - last edited on ‎12-18-2018 07:59 by Fitbit Moderator

How do we allow Touch ID for the Fitbit app? 

I can't add my wallet onto my new versa because of it.

 

 

Moderator edit: format

Best Answer
0 Votes
2 REPLIES 2

‎12-17-2018 22:40

‎12-17-2018 22:40

@RSweeney I'm assuming you're on iOS. Go to Settings > Touch ID & Passcode, then tap Other Apps. Enable access for Fitbit mobile app.

Image-1.jpg

 

 Also check out this help article.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎12-18-2018 07:58

In response to Marrrmaduke

‎12-18-2018 07:58

@RSweeney Welcome to our Fitbit Community! I also assume that you have an iOS. Were you able to set Touch ID for your Fitbit app after following the steps shared by my friend @Marrrmaduke?

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer