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Touchscreen stopped working on Versa Lite

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‎07-23-2019 06:32 - last edited on ‎07-24-2019 11:51 by Fitbit Moderator

‎07-23-2019 06:32 - last edited on ‎07-24-2019 11:51 by Fitbit Moderator

I have had my versa lite for one month and the touch screen stopped working yesterday.  I can't get to the settings to reset.  I have tried holding down the side button to reset and that hasn't worked either.  Any other ideas?

 

 

Moderator edit: format

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23 REPLIES 23

‎06-17-2020 07:54

In response to mnmoore

‎06-17-2020 07:54

Same thing is happening to my versa lite. Please help. 

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‎07-05-2020 17:27

‎07-05-2020 17:27

My fitbit versa lite is doing the exact same thing! I've tried all the work arounds and nothing is helping.

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‎07-05-2020 18:26

In response to KTcerda07

‎07-05-2020 18:26

I am did up ordering a new one thank you
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‎10-08-2020 17:50

In response to SunsetRunner

‎10-08-2020 17:50

It's Fitbit doing something to solve this issue...I have mine doing the same for the past week after 8 months of useI might blame the last upgrade.

 

Can you please send us the solution otherwise.. otherwise we have no option thand throw it in the garbage with a bad review and look for some other product.  It is a shame I have collected so many pieces with different issues... starting with the version with no wrist band replacement... what a waste of money that version was.

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