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Tracker not updating

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‎01-18-2019 05:49

‎01-18-2019 05:49

All of a sudden my Versa will not update. The info on my app is correct but not the Versa. The app shows my sleep but the tracker just has ---. The calories eaten today shows my app but not the tracker and my exercise still shows 3 while the app shows 4. Weather is also no longer connecting. Usually it's my phone with the issues instead of the tracker. I've tried to sync to a laptop as well as my phone. I've restarted the watch and the phone. What else can I try?

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‎01-18-2019 22:49

‎01-18-2019 22:49

@MoonB502 Today app is buggy. it needs to sync all this data back to Versa and it takes numerous syncs and sweet time. Today my water log took hours to sync back. Just give it time. If tomorrow it still does not work, uninstall fitbit mobile app, reboot your phone and versa, install fitbit app and sync several times. today app should update within a few hours.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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