05-18-2018
07:58
- last edited on
05-22-2018
11:28
by
RobertoME
05-18-2018
07:58
- last edited on
05-22-2018
11:28
by
RobertoME
When I take my Versa off my wrist it is tracking that time as sleep... How do I stop this?
Moderator Edit: Updated Subject For Clarity.
Best Answer05-22-2018 11:27
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05-22-2018 11:27
Hi @bminetree, good to see you are participating in the Fitbit Community! I'm sorry for giving you a late response.
I had a similar issue with my Versa and the reason of this incorrect sleep time, was because I left the watch near my computer and the small vibrations of the fans were causing the heart rate monitor keep turning On, translating this motion as sleep time.
So, one external factor that can cause incorrect sleep time is the surface where you left your watch. Make sure there is not an external source that keeps your Heart rate sensor On.
If this is not your scenario and the issue persists, I would recommend to perform a restart: How do I restart my Fitbit device?
Hope this helps and let me know if the issue continue.
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Best Answer