01-13-2020 23:11
01-13-2020 23:11
I switched from Blaze to Versa Special Edition. I setup with a new email address. I do not wan to retain any old information from the Blaze. So, why is it that my Versa did not delete the old Blaze information. The Blaze was even unpaired from my phone, laptop, and tablet. I setup under different email addresses to see if my old info would be deleted, nothing work. So, ended up deleting all those. I have one address now and the old data is still there. Quite annoying.
01-14-2020 08:21
01-14-2020 08:21
I'm not quite understanding where you still saw the old data.
Do you mean the day's totals were still shown on the Blaze?
If you mean in the fitbit database, the Blaze data will still be there but under the previous email, and you should not see it when logging in with the new email.
Is it that you wanted old Blaze data with old email completely wiped from the Fitbit database so you could not see it, even when logging in with old email?
01-17-2020 15:52
01-17-2020 15:52
01-17-2020 22:15
01-17-2020 22:15
So, I just bought Versa Special Ed this month. Blaze is no longer paired. For Versa I setup a whole new email account. Some logs retained info from Blaze for whatever reason, as far back as 2016. Today I noticed the calories log goes as far back as 2016 also. If I have a whole new device, whole new email address, Blaze is disabled, why would I still have a log of data from another Fitbit? I want to start with fresh data. Why is this happening?
Also, I try to set a Target Sleep Schedule, it is not allowing me to set both Bedtime and Wake Up times no matter what I put. I see no save option. Why is this?
This device is not so user friendly and help guides are not do helpful.