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Transferring music for Versa 2

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‎01-25-2020 12:25 - last edited on ‎01-28-2020 10:38 by Moderator Alum

‎01-25-2020 12:25 - last edited on ‎01-28-2020 10:38 by Moderator Alum

beyond frustrated. Just spent about an hour with help and all they could do is send me an article from fitbit forum and I still can not transfer music from i tunes to my versa 2 we pay good money and want to be able to use them. Fitbit you need to fix the problems and fast or you will be losing loyal customers. 

 

 

Moderator edit: format

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‎01-28-2020 10:20 - edited ‎01-28-2020 11:24

‎01-28-2020 10:20 - edited ‎01-28-2020 11:24

Hi @kjgromley, welcome to the Fitbit Community forums. Sorry for the late response.

 

Thank you for sharing this information about what you've been experiencing with the transfer of music to your Versa 2. 

 

Before considering other options, could you please provide a few extra details about this? Let me know if you're getting any specific error message or what was the exact problem that you found during the music transfer. 

 

 Regarding the troubleshooting steps in the article you mentioned, let me know if you were able to complete the steps suggested. 

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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