12-18-2021 17:51 - edited 12-18-2021 17:52
12-18-2021 17:51 - edited 12-18-2021 17:52
How do i uninstall my information and data from the versa and pass it on to windows 10 user only. They dont have a phone yet , they are a bit young, but want the versa, kids!
Anyway I tried to simply factory reset it but then it would not show any life on the versa only the download app to start error message.
Is there a guide for uninstalling everything of mine first and then setting this up for another person on a windows 10 laptop only
12-18-2021 19:58
12-18-2021 19:58
stuck on white logo screen and non responsive. what a piece of crap.
12-19-2021 06:12
12-19-2021 06:12
@roscored According to the Versa manual, doing a factory reset is the way to erase your data so you can give your Versa to someone else (p 57). Seeing the "download app ..." message is normal behavior because it is ready to be set up as a new device. You should check your Fitbit phone app to make sure it was removed from your account and remove it from the list of Bluetooth devices on your phone.
You wrote that you want to give it to a child. A child must be 13 or older (or even older in some countries) to have a standard account.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.