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Trying to connect my Bluetooth earbuds to my Versa 2

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‎10-16-2019 23:41 - last edited on ‎10-25-2022 13:26 by Moderator Alum

‎10-16-2019 23:41 - last edited on ‎10-25-2022 13:26 by Moderator Alum

I'm trying to connect my Bluetooth earbuds to my new Versa 2. They connect just fine, but there's no sound. I've tried 2 different sets of earbuds. Am missing something?

 

 

 

Moderator edit: subject updated for clarity

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‎10-17-2019 01:21

‎10-17-2019 01:21

@Kcarp920 

 

Settings device/phone > sounds > volume > check volume is enabled & set correctly. 

 

I had mono (left ear only) with my AfterShokz. 

 

It was because sound was set default mono on my phone instead of stereo. On your device/phone 'headsets/earphones' could too be set mono even disabled by manufacturer default.

 

Worth checking just in case.

 

If not contact support: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs 

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
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