help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable receive calls/message on Versa Lite

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-22-2019 17:44 - last edited on ‎07-25-2019 12:59 by Fitbit Moderator

‎07-22-2019 17:44 - last edited on ‎07-25-2019 12:59 by Fitbit Moderator

Hi I just received my Versa lite and is connected with my Samsung S8 edge .After following evey step provided I am unable to receive notifications ,calls/ text messages.Help1

Cheers Reshmi

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-22-2019 23:30

‎07-22-2019 23:30

Hi @Reshmi I checked, but I dont see your phone on the Supported Devices List which may well be the problem. In ant case try all the suggestions in THIS Help Article on Trou leshooting Notifications

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎07-25-2019 12:58

In response to NellyG

‎07-25-2019 12:58

@Reshmi I'm sorry for the late response. However, I'd like to welcome you to our Fitbit Community.

 

Regarding the call/text notifications issue that your Versa is experiencing, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm so glad to hear that a solution was provided and you are now back on track.

 

Thank you for your help my friend @NellyG.

 

I'll be around if more assistance is needed! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes