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Unable to Connect/Sync Versa with my Oneplus 7T

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‎06-29-2020 22:16

‎06-29-2020 22:16

Before March 22nd i was using my watch with my Oneplus 7T, it was all discharged since then & now after 3 months i tried to connect my watch with same device I was using it with but its not pairing 

Tried reinstalling app, reset my watch, restart my watch. Bluetooth ON/OFF, disabled every connected devices from my phone but still i am unable to connect

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‎06-30-2020 03:40

‎06-30-2020 03:40

Before March 22nd i was using my watch with my Oneplus 7T, it was all discharged since then & now after 3 months i tried to connect my watch with same device I was using it with but its not pairing 

Tried reinstalling app, reset my watch, restart my watch. Bluetooth ON/OFF, disabled every connected devices from my phone but still i am unable to connect

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‎06-30-2020 08:02

‎06-30-2020 08:02

here is something a moderator posted about phones being compatible:

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "

Stepping in the U.S.A. since September 2013. Android 14

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