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Unable to activate Deezer free trial.

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I purchased the Deezer free trail and went through all the application to set it up and after I finished it sent me to the screen that says successfully activated  and that it’s transferring me to the Fitbit app  but it will not send me back to the app and I tried to open the Fitbit app and click on Deezer and it says it’s not activated and on my Fitbit I tried to tap on the app and  gives me the code and it tells me I still need to activate it 

 

Moderator Edit: Clarified Subject.

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Hello @Dakotacoates, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for your participation in the Forums and for letting me know about this situation that's affecting your Deezer free trial. Tell me, did you go to https://www.fitbit.com/deezer and entered the Activation code that appeared in your Versa? If so, were you asked to log in to your Fitbit account in order to link it with Deezer and link your Versa? If not, please try to enter the activation code in that site again. I'd recommend using a computer to perform this process. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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I am having the same problem. This solution did not fix it.

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Yes I put in the activation code and to my favorite created an account and
everything and I tried to login and activate it on my computer and on my
phone but it’s not working I know deezer works because I downloaded the iOS
app and I can play music through it and I got an email verifying my account
is active I just cannot transfer it to my fit bit
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I am having the same problem. I received an email saying I was activated from Deezer but if I look at my Fitbit app it says it’s not activated and on my watch just keep me the code. I have not been able to sync the weather app all day either

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