Unable to add Pandora's music lists

[cheerfulfamily]

I have the pandora music app a d I am trying to put it on my versa it does everything and say preparing for download but it wont download and suggestions 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@cheerfulfamily Welcome to the Fitbit Community! I hope you're doing well! Make sure your Versa is fully charged as it won't connect to wifi if it has less than 25% of the battery (wifi is required for music transfer). You can also try removing and installing the music app and restarting your Versa by doing the following:

1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again. 

Let me know how it goes!