12-28-2023 06:12
12-28-2023 06:12
I am facing issue when trying to add UOB card in Fitbit pay Singapore.
I am getting error card is not supported.
When contacted bank says everything is ok on the card.
how do I resolve the issue ?
12-30-2023 14:43
12-30-2023 14:43
Hi, i'm facing the same issue. Did you manage to add your card eventually?
12-31-2023 02:40
12-31-2023 02:40
Nope I am still unable to add the card.
01-01-2024 02:05
01-01-2024 02:05
I was told by Fitbit that for UOB, only cards under the MasterCard network can be added to the Fitbit Pay wallet. Have been using UOB Visa on the app for MRT rides and purchases all this while and can no longer use it. Totally regressive.
01-01-2024 07:23
01-01-2024 07:23
Did Fitbit CS meant Google Pay? I was told only UOB cards on master card network is supported for Google Pay. I have actually added UOB Visa into Fitbit pay and everything worked well. It was only until recently UOB told me to remove and re-add my card into my devices and Fitbit pay is the only one i'm having issues with
01-01-2024 07:37
01-01-2024 07:37
Yeah, removed and tried to add UOB One Card (Visa network) from Fitbit app and received error messages. Anyway, my Fitbit Sense just died on me today and I've switched to another watch brand. Will not be buying Fitbit anymore.
01-01-2024 07:38
01-01-2024 07:38
Yeah I was using UOB visa since 1 year without any issues. Only after recent msg from UOB I deleted and try to add again . Unable to add now.
01-05-2024 00:41
01-05-2024 00:41
Same here. I think fitbit has blocked UOB one visa card for some reasons. Fitbit’s website says that UOB visa cards are supported but I can’t add mine either. Looks like it’s time to toss the fitbit watch.
01-05-2024 17:25
01-05-2024 19:10
01-05-2024 19:10
Hi, I managed to add the card into the wallet but it still says inactive and when I try to verify, an error message says unable to verify and to remove the card. I have updated the fitbit and UOB tmrw apps, but my card details weren't automatically added when i was trying to add the card
01-05-2024 19:17 - edited 01-06-2024 03:25
01-05-2024 19:17 - edited 01-06-2024 03:25
Ok I finally got it working on my Versa 2 and the card is showing up. Follow the steps below.
Anyway they did something to Fitbit pay on 31st December 2023 which screwed all of us. What should I know about using my Fitbit device to make contactless payments?
01-05-2024 19:30
01-05-2024 19:30
Thanks it's working now after I tried it with an iOS device. The steps did not work for my android device
01-05-2024 19:53 - edited 01-05-2024 19:53
01-05-2024 19:53 - edited 01-05-2024 19:53
I see, I've edited my original post to state that it works on IOS devices and not on Android. Thanks for the confirmation.
01-05-2024 19:54
01-05-2024 19:54
01-05-2024 20:00
01-05-2024 20:00
so frustrating! why did the card stop suddenly. and now it cannot be synced! total waste of time! looks like it’s time to switch to the apple watch for good
01-05-2024 20:30
01-05-2024 20:30
In the wallet on fitbit app, can you click on the card and then set as default on the fitbit device?
01-05-2024 20:38
01-05-2024 20:38
01-05-2024 20:49 - edited 01-05-2024 20:53
01-05-2024 20:49 - edited 01-05-2024 20:53
Same issue too with my Charge 5. Been using my UOB Visa on Fitbit Pay without issues until 1 Jan 2024; could not pay for public transport. Called UOB and the kind lady verified my card for me. But it still does not work. Now I can't add the card to the Wallet at all. Very frustrating.
01-05-2024 20:57
01-05-2024 20:57
When you click and set as default, did it still remain as blue and displays "Set as default on 'fitbit device'" instead of greyed out?
01-05-2024 21:59
01-05-2024 21:59