Unable to add UOB card in fitbitpay Singapore

[Himabindu]

I am facing issue when trying to add UOB card in Fitbit pay Singapore.

I am getting error card is not supported.

When contacted bank says everything is ok on the card.

how do I resolve the issue ?

[Zulhardy]

Ok I finally got it working on my Versa 2 and the card is showing up. Follow the steps below.

1. Go to www.fitbit.com dashboard using web browser PC and login.
2. Click on the gear icon on the top right and select the fitbit device.
3. Click on Fitbit pay on the bottom right and click on "Deactivate Fitbit Pay"
4. On fitbit device, look for "Settings > About", and select "Factory Reset" at the very bottom.
5. In fitbit app, delete the device.
6. Forget device in bluetooth settings on the phone.
7. Once fitbit device restarted. Add the device to fitbit app.
8. Go to wallet.
9. Open UOB TMRW app, find your credit card you want to add. Click on it, Click on Settings, Click on Save card to merchants > Select Fitbit Pay
10. You will be redirected to Fitbit app automatically, card details will be added automatically and you will receive an SMS from UOB that your card has been added.
11. Fitbit wallet will be stuck at "preparing". Just click on the X at the top left.
12. Open fitbit app again, click on wallet and click on the card. Set card as default, it should stay greyed out.
13. Check fitbit device and the card should be there again.

Anyway they did something to Fitbit pay on 31st December 2023 which screwed all of us. What should I know about using my Fitbit device to make contactless payments?