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Unable to add debit card to Fitbit Pay-Versa

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‎06-04-2018 20:50 - last edited on ‎10-21-2021 19:18 by Fitbit Moderator

‎06-04-2018 20:50 - last edited on ‎10-21-2021 19:18 by Fitbit Moderator

When I try to add my debit card, it is asking for an expiration date and security code which mine does not have...any suggestions on how to do this? Thanks

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-05-2018 10:49

‎06-05-2018 10:49

Hi there @JanMT, welcome aboard to the Fitbit Community! I was reading you are not able to add your card since it doesn't have expiration date and security code.

 

Note that this is a requirement in order to add your card, otherwise if your card has not this information, might a different type of debit card, which might not be supported by Fitbit Pay. For more details please refer to our help article: What should I know about Fitbit Pay?

 

Otherwise, contact your bank for more help regarding the information of expiration date and the CVV code of your card and if the are able to provide this information.

 

See you around and keep participating in our Community.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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