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Unable to add friends to do Challenges

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‎12-26-2019 08:51 - last edited on ‎12-30-2019 20:02 by Fitbit Moderator

‎12-26-2019 08:51 - last edited on ‎12-30-2019 20:02 by Fitbit Moderator

I am not able to add friends to do challenges. I have tried adding them from my contacts, email, and usernames. Nothing works. 

 

Moderator edit: Subject for clarity

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‎12-30-2019 20:02

‎12-30-2019 20:02

Welcome to the Community Forums @Brena, my apologies for the delayed reply.

 

Thanks for bringing this to my attention. To better assist you with this and so we can move forward, can you please let me know which mobile device are you using? When was the first time you experienced this? If you haven't already done so, please check our help article: What should I know about Fitbit challenges?

 

Keep me posted. 

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