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Unable to add visa card to my Versa 2

Friday - last edited yesterday by Fitbit Moderator

Friday - last edited yesterday by Fitbit Moderator

Just got another Versa 2.  Trying to add visa credit card to the Fitbit app so I can use it with my versa 2 watch.  Google pay customer service, Fitbit customer service and PNC bank couldn't help me.  I get to the part of installation and it says "contacting your bank" and just never connects 

Moderator Edit: Clarified subject

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