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Unable to change bands on Versa.

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‎03-05-2019 18:01 - last edited on ‎03-06-2019 07:16 by Fitbit Moderator

‎03-05-2019 18:01 - last edited on ‎03-06-2019 07:16 by Fitbit Moderator

I have the versa watch with the woven wristband.  It also came with an extra standard band.  I have no problem reattaching the woven band but I am unable to attach the other band (I think it is made of rubber).  It seems like it is too big for the slot on the watch.  Has anyone else had this problem?  Thanks!

 

Moderator Edit: Clarified Subject.

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21 REPLIES 21

‎05-05-2020 02:40

In response to ShaneWegner

‎05-05-2020 02:40

I’ve perfected it now😊

Sent from my iPhone
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‎09-30-2020 13:52

In response to JuanJoFitbit

‎09-30-2020 13:52

I am having the same problem, my band is too wide for the slot and I have watched several videos and spent a lot of time trying to change my bands. If you look at the photo below you will see that plastic band is just a touch wider.  I can't wear the mesh band it keeps giving me a rash.  Can I get a replacement band that will actually fit? 

Well, I can't figure out how to upload the photo I took of the bands.

Thoughts?

Amy 

 

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