Unable to clear Notifications on my Versa

[j3creations]

I received a text notification, which I have now read on both my phone AND my Versa, but my Versa is still showing it as a notification, I have selected the 'clear' and 'clear all' on the watch, but the notification remains there 
Can anyone help please?

[Marrrmaduke · Accepted solution]

@j3creations Try rebooting your Versa several times by pressing and holding the left and bottom right buttons until fitbit logo flashes.

[j3creations]

Thanks, trying that now.......

Sent from my iPhone

[Marrrmaduke]

@j3creations let me know if it resolved the issue.

[j3creations]

YES!!! Thank you, the notification has cleared. Thanks for the top tip!

Sent from my iPhone

[Marrrmaduke]

@j3creations Usually majority of little things like that can be resolved by rebooting Versa's little brain. 😋 Enjoy your tracker! 😊

[ShanMcIn]

I am having the same issue with my Ionic - no matter how hard I try to clear a notification it never clears. At first it was just one notification from a group text, now I have another group text notification that won't clear.  I'm guessing it doesn't like group messaging ???? 

Does your solution work with Ionic?  AND if I reset do I lose all my progress for the day???

Thank you

[Marrrmaduke]

@ShanMcIn you will not lose any data. It should work as it's the same OS and the same Fitbit app.

[Ktadams70]

It worked perfectly.  Ty

[Kristie03]

Fixed! Thanks

[Ladykrissy]

I reboot all the time because notifications keep getting stuck on my Versa. Anyone knows why this keeps happening? The frequency is increasing.